Convergys is hiring for Customer Support Associate I / Customer Support Associate II
Job Description:- Inbound Customer Service
Interface with Customers via Inbound or Outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.
Roles & Responsibilities:
- Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
- Support Customers across Telecommunication, Financial Services & Healthcare vertical.
- Conduct needs-based selling by using non-scripted probing techniques to determine Customer needs and to offer the most appropriate product or service to address their needs.
Candidate Profile:
- Any Graduate Fresher OR Under-Graduate / drop out / pursuing with 6 months international calling experience.
- BE/B. Tech Fresher are not eligible.
- Excellent verbal and written communication skills.
- Flexible with 24/7 Environment.
- Salary up to Rs. 26,000 & attractive Incentives amount.
Additional Benefits:
- Two way A/C cabs. (Convergys was awarded for best in industry transport service).
- Medical insurance worth 1 lakhs.
- Term life insurance worth 3.62 lakhs.
- Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
- Gratuity
- Education Assistance plan – Annual entitlement of up to INR 24,000.
- Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.
For telephonic interview or to inquire about more job openings, please connect with Convergys Hiring Specialist OR Walk-In at below mentioned address
Walk-in to Convergys Recruitment Center in Gurgaon
Unitech Cyber Park, Tower A, Ground Floor, Sector 39, Gurgaon
Contact: Namita @ 9654819042
Talent Acquisition Team
Convergys India
Get the best start to your career with world-class communication training, coaching and support. Convergys has the best in industry transport facility and all employees get home-pick & home-drop facility. For excellent career-growth opportunities & best-in-industry salary package. Join CONVERGYS Today!
Job Description:- Inbound Customer Service
Interface with Customers via Inbound or Outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.
Roles & Responsibilities:
- Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
- Support Customers across Telecommunication, Financial Services & Healthcare vertical.
- Conduct needs-based selling by using non-scripted probing techniques to determine Customer needs and to offer the most appropriate product or service to address their needs.
Candidate Profile:
- Any Graduate Fresher OR Under-Graduate / drop out / pursuing with 6 months international calling experience.
- BE/B. Tech Fresher are not eligible.
- Excellent verbal and written communication skills.
- Flexible with 24/7 Environment.
- Salary up to Rs. 26,000 & attractive Incentives amount.
Additional Benefits:
- Two way A/C cabs. (Convergys was awarded for best in industry transport service).
- Medical insurance worth 1 lakhs.
- Term life insurance worth 3.62 lakhs.
- Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
- Gratuity
- Education Assistance plan – Annual entitlement of up to INR 24,000.
- Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.
For telephonic interview or to inquire about more job openings, please connect with Convergys Hiring Specialist OR Walk-In at below mentioned address
Walk-in to Convergys Recruitment Center in Gurgaon
Unitech Cyber Park, Tower A, Ground Floor, Sector 39, Gurgaon
Contact: Namita @ 9654819042
Talent Acquisition Team
Convergys India
Get the best start to your career with world-class communication training, coaching and support. Convergys has the best in industry transport facility and all employees get home-pick & home-drop facility. For excellent career-growth opportunities & best-in-industry salary package. Join CONVERGYS Today!
